Terms of Use

Effective Date: December 1, 2024

Welcome to Brush & Pride Painting! By accessing or using our website (the “Site”) and services, you agree to these Terms of Use.

1. Services Overview

Brush & Pride Painting offers professional painting services, including but not limited to interior and exterior painting, kitchen cabinet refinishing, wood staining, pressure washing, and epoxy floor coatings.

2. Use of the Site

  • You must be at least 18 years old to use our Site.

  • You agree not to use the Site for unlawful purposes or to disrupt its functionality.

3. Estimates and Contracts

  • Estimates provided through the Site or otherwise are non-binding until formalized in a written agreement.

  • All contracts are subject to terms outlined in the individual agreement between Brush & Pride Painting and the client.

4. Payment Terms

  • Payments are due as outlined in your contract. Late payments may incur additional fees.

5. Warranties and Guarantees

  • Brush & Pride Painting offers a Lifetime Warranty for homeowners on interior repaint and kitchen cabinet refinishing projects, including a one-time 2-year touch-up service (specific conditions apply).

  • Warranty claims are subject to the use of specified products and adherence to care guidelines.

6. Limitation of Liability

Brush & Pride Painting is not liable for indirect, incidental, or consequential damages arising from the use of our services or Site.

7. Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of the revised Terms.

8. Contact Information

If you have questions, please contact us at:

service@brushandpride.com

(501) 710-5052

400 West Capitol Avenue, Suite 1700, Little Rock, Arkansas 72201

SMS Messaging Terms & Conditions

1. Consent to Receive Text Messages

By providing your mobile phone number to Brush and Pride Painting (“we,” “us,” or “our”), you expressly consent to receive SMS and MMS text messages from us, including but not limited to: appointment confirmations, project updates, service reminders, estimate follow-ups, promotional offers, and customer support messages.

Message frequency varies. Consent is not a condition of purchase.

2. Opt-Out Instructions

You may opt out of receiving text messages from us at any time. To stop receiving messages, reply “STOP” to any message we send. You may also reply “UNSUBSCRIBE” or “CANCEL.”

After opting out, you may receive a confirmation text stating that your request has been processed.

3. Help & Support

For help, reply “HELP” to any of our messages or contact us at:

Email: support@brushandpridepainting.com

Phone: (501) 710-5052

4. Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan. Check with your wireless provider for details.

5. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

6. User Responsibilities

You confirm that:

  • You are the owner or authorized user of the mobile number provided;

  • You will notify us if your number changes;

  • You understand that withdrawal of consent does not affect the legality of messages previously sent.

7. Privacy and Data Use

We respect your privacy. Personal information collected through SMS communication will be handled in accordance with our Privacy Policy and will not be sold or shared with third parties for marketing purposes.

We may use SMS data to provide services, verify identity, send notifications, and improve customer communication.

8. Types of Messages You May Receive

Depending on your interaction with us, you may receive:

  • Appointment reminders and updates

  • Estimate confirmations and follow-ups

  • Job progress notifications

  • Service-related alerts

  • Customer satisfaction requests or surveys

  • Limited-time offers or promotions (if opted in)

9. Opt-In Requirements

By checking a box, submitting a form, sending a keyword, or otherwise providing your phone number, you affirmatively opt in to receive SMS communications from us. We maintain records of opt-in methods for compliance purposes.

10. Changes to SMS Terms

We may update or modify these SMS Terms at any time. Continued use of our SMS services constitutes acceptance of these changes.

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